Need help? We're here for you. Choose the best way to reach us below.
Report harassment, hate speech, or content that violates our guidelines.
[email protected]We aim to respond to all inquiries within 48 hours on business days.
You can delete your account from the App by going to Settings → Account → Delete Account. Your data will be permanently removed within 30 days. You can also email [email protected] to request deletion.
Tap the three-dot menu on any post or profile and select "Report." Choose the reason and submit. Our team reviews all reports. You can also email [email protected].
Tap "Forgot Password" on the login screen and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.
Yes. Go to Settings → Profile → Edit Username. Username changes may be subject to availability and rate limits.
Email [email protected] with the subject "Data Export Request" and we'll provide a downloadable copy of your data within 30 days.
Yes, Aeonis is free to download and use. We may introduce optional premium features in the future, but the core experience will always be free.
You can manage or cancel your subscription through your device settings. On iOS, go to Settings → [Your Name] → Subscriptions → Aeonis. On Android, open the Google Play Store → Menu → Subscriptions → Aeonis. Subscriptions renew automatically unless cancelled at least 24 hours before the current billing period ends.
If you believe content on Aeonis infringes your copyright, send a written notice to [email protected] containing: (1) your signature, (2) identification of the copyrighted work, (3) identification of the infringing material with enough detail to locate it, (4) your contact information, (5) a good-faith belief statement, and (6) a statement under penalty of perjury that you are authorized to act. See our Terms of Service for full details.
Depending on your location, you may have rights to access, correct, delete, or export your data. EU residents have additional rights under GDPR, and California residents have rights under the CCPA. Visit our Privacy Policy or email [email protected] to exercise your rights.
Go to the user's profile, tap the three-dot menu, and select 'Block.' Blocked users cannot see your content, comment on your posts, or contact you. You can unblock users at any time from Settings → Privacy → Blocked Users.
Aeonis LLC
Wyoming, United States
